Fendi Client Advisor

Fendi, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its commitment to luxury and innovation. As part of a prestigious conglomerate, Fendi offers a dynamic environment where creativity and excellence are at the forefront. The brand is dedicated to providing an unparalleled experience to both clients and employees, fostering a culture of elegance and sophistication.

1. Lead individual sales efforts to achieve and surpass performance targets and key performance indicators (KPIs).
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Deliver exceptional client service in alignment with company guidelines.
4. Enhance customer relationships and cultivate a loyal Fendi customer base through effective CRM tools.
5. Manage customer service quality to meet and exceed client expectations with professionalism and a personal touch.
6. Efficiently operate the retail IT system for stock transfers, payments, stock inquiries, and customer database management.
7. Support store operations and activities.

1. Minimum of 3 years of experience in fashion or luxury sales.
2. Bachelor’s degree or equivalent is preferred.
3. Fluency in English; additional languages are advantageous.

1. Passion for retail and fashion trends.
2. Excellent communication skills.
3. Self-reliance and friendliness.
4. Patience and professionalism.
5. Organizational skills and self-confidence.

A minimum of 3 years of experience in fashion or luxury sales is required.

Bachelor’s degree or equivalent is preferred.

The role offers a comprehensive benefits package, including opportunities for career advancement within a globally recognized luxury brand.

Fendi fosters a culture of luxury and innovation, where employees are encouraged to express their creativity and passion for fashion. The brand values professionalism, excellence, and a commitment to delivering an exceptional client experience.