Fendi Client Advisor

Fendi, a prestigious name in the luxury fashion industry, is part of the renowned LVMH Group, a global leader in high-quality products. As an employer, Fendi is committed to excellence, innovation, and craftsmanship, offering a dynamic and inspiring work environment that encourages personal and professional growth.

1. Lead individual sales and achieve performance targets and KPIs.
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Provide exceptional service to clients in compliance with company guidelines.
4. Strengthen customer relations and nurture a loyal Fendi customer base using appropriate CRM tools.
5. Manage customer service quality to meet customer expectations with professionalism and a human touch.
6. Operate the retail IT system for stock transfers, payments, stock inquiries, and customer database input.
7. Support store operations activities.

1. Minimum 3 years of experience in fashion or luxury sales.
2. Bachelor’s Degree or equivalent is preferred.
3. Fluent in English; additional languages are advantageous.

1. Excellent communication skills.
2. Self-reliance and professionalism.
3. Organizational skills and self-confidence.
4. Friendly and patient demeanor.

Minimum 3 years of experience in fashion or luxury sales.

Bachelor’s Degree or equivalent is preferred.

Employees enjoy a comprehensive benefits package, including opportunities for career advancement within the LVMH Group.

Fendi fosters a culture of innovation and excellence, encouraging employees to express their creativity and passion for luxury fashion. The company values diversity and inclusivity, creating a supportive and collaborative work environment.