Fendi Client Advisor
Fendi, a prestigious name in the realm of luxury fashion, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and enriching environment where creativity and craftsmanship are celebrated, providing employees with opportunities to thrive in the luxury fashion industry.
- Lead individual sales efforts and achieve performance targets and key performance indicators (KPIs).
- Engage in upselling, cross-selling, and multiple selling across all product categories.
- Provide exceptional customer service in alignment with company guidelines.
- Strengthen customer relationships and nurture a loyal Fendi customer base through effective use of CRM tools.
- Ensure high-quality customer service, meeting expectations with professionalism and a personal touch.
- Operate the retail IT system efficiently for stock transfers, payments, stock inquiries, and customer database management.
- Support store operations activities.
- Minimum of 3 years' experience in fashion or luxury sales.
- Bachelor’s degree or equivalent preferred.
- Fluency in English; additional languages are advantageous.
- Passion for retail and fashion trends.
- Excellent communication skills.
- Self-reliance, friendliness, and patience.
- Strong organizational skills and professionalism.
- Self-confidence.
A minimum of 3 years of experience in fashion or luxury sales is required.
Bachelor’s degree or equivalent is preferred.
Employees enjoy a competitive benefits package, including opportunities for career advancement within the prestigious LVMH group.
Fendi fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and sophistication. The workplace is collaborative, with a focus on customer satisfaction and personal development.


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