Fendi Client Advisor
Fendi, a prestigious member of the LVMH Group, is renowned for its exquisite craftsmanship and innovative designs in the luxury fashion sector. As part of the world's leading luxury goods conglomerate, Fendi offers unparalleled opportunities for career growth and development within a dynamic and sophisticated environment.
- Lead individual sales efforts to meet and exceed performance targets and KPIs.
- Engage in upselling, cross-selling, and multiple selling across all product categories.
- Deliver exceptional customer service in alignment with company guidelines.
- Strengthen customer relations and cultivate a loyal client base using CRM tools.
- Manage customer service quality to exceed client expectations with professionalism and a personal touch.
- Operate the retail IT system efficiently for stock transfers, payments, stock inquiries, and customer database management.
- Support store operations activities.
- Minimum of 3 years of experience in fashion or luxury sales.
- Bachelor's degree or equivalent preferred.
- Fluency in English; additional languages are advantageous.
- Excellent communication skills.
- Self-reliance and friendliness.
- Patience and professionalism.
- Organizational skills and self-confidence.
A minimum of 3 years of experience in fashion or luxury sales is required.
Bachelor's Degree or equivalent is preferred.
Employees enjoy comprehensive benefits, including opportunities for career advancement within the LVMH Group, access to exclusive training programs, and a vibrant work environment.
Fendi fosters a culture of excellence and innovation, encouraging employees to express their creativity while maintaining the highest standards of luxury service. The workplace is dynamic and collaborative, reflecting the brand's commitment to quality and customer satisfaction.


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