Fendi Client Advisor

Costa Mesa • USA

Tuesday, November 18, 2025

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and inclusive work environment where creativity and passion are highly valued. The brand is dedicated to fostering talent and providing opportunities for professional growth within the expansive LVMH network.

1. Achieve all critical metrics and CRM requirements for Client Advisors.
2. Meet or exceed store, category, and individual sales goals.
3. Adhere to all store guidelines, policies, and procedures.
4. Build and maintain client books, ensuring follow-through with client concerns and inquiries.
5. Assist with special requests, including repairs, special orders, and returns.
6. Participate in stocking and restocking activities.
7. Utilize the POS system proficiently and accurately, updating the customer database as needed.
8. Acquire and maintain extensive product knowledge and company information.
9. Stay informed about company news and competitive landscape.
10. Maintain a professional appearance and adhere to Fendi's dress code and grooming standards.
11. Perform regular store maintenance functions as assigned.
12. Open or close the store as needed, including conducting morning team meetings.
13. Assist in maintaining visual standards as directed by VM, corporate, and management.
14. Maintain open communication and positive relationships with store management and peers.
15. Act as a positive role model, representing the brand appropriately.
16. Participate in training new Client Advisors on product knowledge, store procedures, and company policies.
17. Prepare for and participate in monthly team meetings.
18. Adhere to loss prevention standards and health and safety guidelines.

1. Minimum 2 years of experience, preferably in luxury retail.
2. Strong drive for results and goal-oriented mindset.
3. Excellent verbal and written communication skills.
4. Proficiency in using POS systems and inventory management functions.
5. Experience in ready-to-wear (RTW) is preferred.
6. Foreign language skills are advantageous.
7. Ability to work collaboratively in a team environment.
8. Capability to lift boxes weighing up to 10 lbs.
9. Minimum of a High School Diploma.
10. Strong organizational skills and digital literacy.
11. Flexible availability, including nights, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. CRM proficiency
5. POS system expertise
6. Communication skills
7. Team collaboration
8. Organizational skills
9. Digital literacy
10. Adaptability

Minimum of 2 years in luxury retail, with a preference for ready-to-wear experience.

High School Diploma

The compensation ranges from $22 to $25 hourly, depending on the candidate's skills and experience.

The position offers a comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

Fendi fosters an inclusive and dynamic workplace culture that values diversity and creativity. As part of the LVMH Group, the company is committed to providing equal opportunities and ensuring a supportive environment where all employees can thrive. Fendi encourages professional growth and development, offering a platform for employees to excel and innovate within the luxury fashion industry.