Fendi Client Advisor
Fendi, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group. Renowned for its exceptional craftsmanship, innovative designs, and unparalleled quality, Fendi offers a dynamic and enriching environment for professionals seeking to excel in the world of high fashion.
- Lead individual sales efforts and achieve performance targets and KPIs.
- Engage in upselling, cross-selling, and multiple selling across all product categories.
- Strengthen customer relations and nurture a loyal Fendi customer base by implementing appropriate CRM tools.
- Manage customer service quality to meet expectations by offering a professional and personalized experience.
- Operate the retail management system for stock transfers, payments, stock inquiries, and customer database input.
- Support inventory accuracy by properly receiving, displaying, and storing merchandise according to company guidelines.
- 2-5 years of experience in fashion or luxury sales.
- Bachelor’s degree or equivalent preferred.
- Fluent in English.
- Strong selling and communication skills.
- Excellent relationship-building abilities.
- Organizational skills, professionalism, and self-confidence.
- Strong customer service skills.
- Proficiency in computer skills and retail management systems.
- Goal-oriented approach and multitasking ability.
- Strong knowledge or interest in the fashion and luxury industry.
Minimum of 5 years of experience in a relevant field.
Bachelor’s degree or equivalent is preferred.
Competitive benefits package including opportunities for career advancement within the LVMH Group.
Fendi fosters a culture of excellence, creativity, and innovation, encouraging employees to maintain high personal standards and contribute to the brand's legacy of luxury and sophistication.


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