Fendi Client Advisor

Cabazon • USA

Wednesday, November 19, 2025

Fendi, a distinguished name in the luxury fashion industry, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and inclusive work environment where creativity and passion are celebrated. Employees are encouraged to cultivate their skills and contribute to the brand's legacy of luxury and sophistication.

1. Achieve all Client Advisor critical metrics and CRM requirements.
2. Meet or exceed store, category, and individual sales goals.
3. Build and maintain client books; follow-through with client concerns and inquiries.
4. Assist with special requests, including repairs, special orders, and returns.
5. Adhere to all store policies and procedures.
6. Participate in vital stocking/restocking of the store.
7. Proficiently use the POS system and update the customer database.
8. Acquire product knowledge and stay informed about company news and competition.
9. Maintain a professional appearance and adhere to Fendi dress code standards.
10. Perform regular store maintenance functions as needed.
11. May be responsible for opening/closing the store and conducting morning team meetings.
12. Assist in maintaining visual standards as directed by VM, corporate, and management.
13. Maintain open communication and positive relationships with store management and peers.
14. Represent the brand appropriately and be a positive role model.
15. Participate in the training of new Client Advisors.
16. Prepare for and participate in monthly team meetings.
17. Adhere to loss prevention standards and health and safety guidelines.

1. Minimum 3 years’ experience, luxury retail preferred
2. Strong drive for results; goal-oriented
3. Excellent communication skills, both verbal and written
4. Ability to use POS system and manage inventory functions
5. RTW experience preferred
6. Foreign language skills are a plus
7. Ability to work in a collaborative team environment
8. Ability to lift boxes up to 10lbs
9. Minimum High School Diploma
10. Organizational and strong digital literacy required
11. Flexible availability, including nights, weekends, and holidays

1. Customer service excellence
2. Sales acumen
3. CRM proficiency
4. Product knowledge acquisition
5. Professional appearance and grooming
6. Team collaboration
7. Communication skills
8. POS system proficiency
9. Organizational skills

A minimum of 3 years of experience in luxury retail is preferred, with a strong emphasis on customer service and sales.

Minimum High School Diploma

The compensation for this position ranges from $19-$23 hourly, dependent upon the candidate’s relevant skills and experience.

Fendi offers a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

Fendi fosters a culture of inclusivity and diversity, valuing the unique contributions of each employee. The brand is committed to creating a supportive and collaborative work environment where innovation and creativity are encouraged. As part of the LVMH group, Fendi upholds the highest standards of luxury and excellence, providing employees with opportunities for professional growth and development.