Fendi Client Advisor

Beverly Hills • USA

Saturday, February 7, 2026

Fendi, a prestigious brand within the Fashion & Leather Goods sector, is renowned for its commitment to excellence and innovation. As part of the LVMH conglomerate, Fendi offers its employees the opportunity to be part of a globally recognized luxury brand that values creativity, craftsmanship, and customer satisfaction.

1. Achieve all Client Advisor KPIs and CRM requirements.
2. Meet or exceed store, category, and individual sales goals.
3. Adhere to all Top Store Guidelines.
4. Build and maintain client books; follow-through with clients' concerns and inquiries.
5. Assist with special requests, including repairs, special orders, and returns.
6. Follow all store policies and procedures.
7. Participate in stocking/restocking of the store.
8. Use POS system and other software accurately, updating customer database.
9. Obtain and maintain product knowledge, company information, and history.
10. Keep up-to-date with company news and be familiar with the competition.
11. Maintain a professional appearance and adhere to Fendi dress code and grooming standards.
12. Perform regular store maintenance functions as needed or assigned.
13. May be responsible for opening/closing the store, including morning team meetings.
14. Assist in maintaining visual standards with direction from VM, corporate, and management.
15. Maintain open communication and positive relationships with store management, peers, and company personnel.
16. Represent the brand appropriately at all times as a positive role model.
17. Participate in the training of new Client Advisors.
18. Participate and prepare for monthly team meetings.
19. Adhere to loss prevention standards.

1. Minimum 2 years’ experience in luxury retail preferred.
2. Strong drive for results and goal-oriented.
3. Excellent interpersonal skills with effective verbal and written communication.
4. Experience with POS system and inventory management functions.
5. RTW experience preferred.
6. Foreign language skills are a plus.
7. Ability to work in a team environment.
8. Ability to lift boxes/weight up to 10 lbs.
9. Bachelor’s Degree or equivalent experience is a plus.
10. Organizational and strong computer skills required.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. CRM proficiency
5. Communication skills
6. Team collaboration
7. Inventory management
8. POS system proficiency
9. Organizational skills

Minimum 3 years of experience in a related field, with luxury retail experience preferred.

Bachelor’s Degree or equivalent experience is a plus.

The compensation for this position ranges from $20-$24 hourly, dependent upon candidate’s relevant skills and experience.

A comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

Fendi fosters a culture of excellence, creativity, and diversity. As part of the LVMH family, the brand is committed to providing a supportive and inclusive environment where employees are encouraged to grow and develop their careers. Fendi values diversity and ensures equal opportunities for all employees.