Fendi Client Advisor

Fendi, a distinguished Italian luxury fashion house established in 1925 in Rome, is renowned for its exquisite craftsmanship and innovative designs. As part of the esteemed LVMH group, Fendi upholds a commitment to excellence, blending tradition with modernity. The brand is dedicated to fostering a diverse and inclusive workplace, encouraging internal mobility and professional growth among its employees.

1. Achieve individual sales targets through upselling, cross-selling, and multiple selling across all product categories.
2. Deliver a compelling sales experience by effectively communicating Fendi's brand story and product knowledge.
3. Consistently meet key performance indicators, including sales targets and customer satisfaction metrics.
4. Identify and anticipate customer needs, providing exceptional service and personalized recommendations.
5. Utilize CRM tools to develop and nurture client relationships, enhancing brand loyalty.
6. Operate inventory management systems for stock transfers, payments, and customer database management.
7. Collaborate with team members to achieve store operational objectives and suggest improvements.
8. Maintain inventory accuracy and adhere to company guidelines for merchandise display and storage.
9. Ensure a safe, clean store environment and uphold visual merchandising standards.

1. Minimum of 2 years of experience in the fashion or luxury industry.
2. Strong grooming standards and excellent communication skills.
3. Passion for fashion and luxury, with a willingness to work flexible hours.
4. Operational knowledge of retail management systems is advantageous.
5. Strong client development mindset and commitment to exceptional service.

1. Effective communication and articulation skills.
2. Time and task management abilities.
3. Accountability and teamwork.
4. Receptiveness to feedback and self-improvement.
5. Ability to suggest actionable workplace improvements.

Minimum 3 years of experience in a related field within the fashion or luxury industry.

Fendi offers a dynamic work environment with opportunities for career advancement and professional growth within the luxury fashion industry.

Fendi's workplace culture is characterized by a harmonious blend of tradition and innovation, fostering creativity and inclusivity. The brand values diversity and encourages employees to embrace its rich heritage while contributing to its future successes.