Fendi Client Advisor
Fendi, a distinguished Italian luxury fashion house established in 1925 in Rome, is renowned for its exquisite craftsmanship and innovative designs. As part of the esteemed LVMH group, Fendi upholds a commitment to excellence, blending tradition with modernity. The brand is dedicated to fostering a diverse and inclusive workplace, encouraging internal mobility and professional growth among its employees.
- Achieve individual sales targets through upselling, cross-selling, and multiple selling across all product categories.
- Deliver a compelling sales experience by effectively communicating Fendi's brand story and product knowledge.
- Consistently meet key performance indicators, including sales targets and customer satisfaction metrics.
- Identify and anticipate customer needs, providing exceptional service and personalized recommendations.
- Utilize CRM tools to develop and nurture client relationships, enhancing brand loyalty.
- Operate inventory management systems for stock transfers, payments, and customer database management.
- Collaborate with team members to achieve store operational objectives and suggest improvements.
- Maintain inventory accuracy and adhere to company guidelines for merchandise display and storage.
- Ensure a safe, clean store environment and uphold visual merchandising standards.
- Minimum of 2 years of experience in the fashion or luxury industry.
- Strong grooming standards and excellent communication skills.
- Passion for fashion and luxury, with a willingness to work flexible hours.
- Operational knowledge of retail management systems is advantageous.
- Strong client development mindset and commitment to exceptional service.
- Effective communication and articulation skills.
- Time and task management abilities.
- Accountability and teamwork.
- Receptiveness to feedback and self-improvement.
- Ability to suggest actionable workplace improvements.
Minimum 3 years of experience in a related field within the fashion or luxury industry.
Fendi offers a dynamic work environment with opportunities for career advancement and professional growth within the luxury fashion industry.
Fendi's workplace culture is characterized by a harmonious blend of tradition and innovation, fostering creativity and inclusivity. The brand values diversity and encourages employees to embrace its rich heritage while contributing to its future successes.

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