Fendi Client Advisor

Bangkok • Thailand

Tuesday, January 7, 2025

Fendi, an esteemed Italian luxury fashion house, has been synonymous with elegance and innovation since its inception in Rome in 1925. As part of the prestigious LVMH Group, Fendi is renowned for its exquisite craftsmanship and pioneering designs. The brand is committed to fostering a diverse and inclusive workplace, offering equal employment opportunities to all qualified candidates. Fendi values creativity, curiosity, and passion, and seeks individuals who embody these traits to join its dynamic team.

1. Achieve personal sales targets through upselling, cross-selling, and multiple selling across all product categories.
2. Deliver an engaging sales experience by effectively communicating Fendi's brand story and product knowledge.
3. Consistently meet key performance indicators, including sales targets and customer satisfaction metrics.
4. Identify and anticipate customer needs, providing exceptional service and insightful recommendations.
5. Utilize CRM tools to nurture and strengthen client relationships, enhancing brand loyalty.
6. Operate the inventory management system for stock transfers, payments, and customer database management.
7. Collaborate with team members to achieve store operational goals and suggest improvements.
8. Maintain inventory accuracy and ensure proper merchandise display according to company guidelines.
9. Ensure a clean and safe store environment through daily housekeeping and visual merchandising.

1. Minimum 2 years of experience in the fashion or luxury industry.
2. Strong grooming standards and professional appearance.
3. Excellent communication skills with precise articulation.
4. Passion for fashion and luxury, with flexibility to work non-traditional hours.

1. Operational knowledge of retail management systems.
2. Strong client development mindset with a commitment to exceptional service.
3. Effective time and task management skills.
4. Ability to work collaboratively within a team and accept constructive feedback.
5. Proactive in suggesting workplace improvements.

Minimum 3 years of experience in a related field within the fashion or luxury industry.

Fendi offers a vibrant and inclusive work environment that encourages professional growth and intercultural exchange. Employees benefit from opportunities for internal mobility and career advancement within the global LVMH network.

Fendi's workplace culture is rooted in a delicate balance between tradition and modernity, fostering an environment where innovation and creativity thrive. The company is dedicated to preserving its rich heritage while embracing change and encouraging employees to contribute to its ongoing success. Diversity and inclusion are at the core of Fendi's values, ensuring a supportive and dynamic atmosphere for all team members.