Fendi Client Advisor

Fendi, a distinguished name within the Fashion & Leather Goods sector, is part of the esteemed LVMH Group, renowned for its commitment to luxury and excellence. As an employer, Fendi offers a dynamic environment that fosters creativity and innovation, providing employees with the opportunity to contribute to the legacy of a brand synonymous with sophistication and style.

1. Lead individual sales efforts to achieve performance targets and key performance indicators (KPIs).
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Deliver exceptional customer service in alignment with company guidelines.
4. Strengthen customer relationships and nurture a loyal Fendi customer base through effective use of CRM tools.
5. Ensure customer service quality meets expectations with professionalism and a personal touch.
6. Operate the retail IT system efficiently for stock transfers, payments, stock inquiries, and customer database management.
7. Support store operations activities.

1. Minimum 3 years of experience in fashion or luxury sales.
2. Bachelor’s degree or equivalent preferred.

1. Passion for retail and fashion trends.
2. Excellent communication skills.
3. Self-reliance, friendliness, and patience.
4. Organizational skills and professionalism.
5. Self-confidence.
6. Fluency in English; additional languages are advantageous.

Minimum of 3 years in fashion or luxury sales.

Bachelor’s degree or equivalent preferred.

Fendi offers a competitive benefits package, including opportunities for career advancement within the LVMH Group.

Fendi fosters a culture of excellence and innovation, encouraging employees to engage with the brand's rich heritage while contributing to its future. The workplace is characterized by a commitment to luxury, creativity, and customer satisfaction.