Fendi Client Advisor
Fendi, a distinguished name within the Fashion & Leather Goods sector, is part of the esteemed LVMH Group, renowned for its commitment to luxury and excellence. As an employer, Fendi offers a dynamic environment that fosters creativity and innovation, providing employees with the opportunity to contribute to the legacy of a brand synonymous with sophistication and style.
- Lead individual sales efforts to achieve performance targets and key performance indicators (KPIs).
- Engage in upselling, cross-selling, and multiple selling across all product categories.
- Deliver exceptional customer service in alignment with company guidelines.
- Strengthen customer relationships and nurture a loyal Fendi customer base through effective use of CRM tools.
- Ensure customer service quality meets expectations with professionalism and a personal touch.
- Operate the retail IT system efficiently for stock transfers, payments, stock inquiries, and customer database management.
- Support store operations activities.
- Minimum 3 years of experience in fashion or luxury sales.
- Bachelor’s degree or equivalent preferred.
- Passion for retail and fashion trends.
- Excellent communication skills.
- Self-reliance, friendliness, and patience.
- Organizational skills and professionalism.
- Self-confidence.
- Fluency in English; additional languages are advantageous.
Minimum of 3 years in fashion or luxury sales.
Bachelor’s degree or equivalent preferred.
Fendi offers a competitive benefits package, including opportunities for career advancement within the LVMH Group.
Fendi fosters a culture of excellence and innovation, encouraging employees to engage with the brand's rich heritage while contributing to its future. The workplace is characterized by a commitment to luxury, creativity, and customer satisfaction.


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