Fendi Assistant Store Manager

Fendi, a prestigious name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and inspiring work environment where creativity and expertise are highly valued, fostering a culture of growth and success.

1. Lead and develop the business of the department by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders.
2. Monitor and achieve category department performance with relevant KPIs.
3. Analyze the category business, propose and implement action plans to improve results.
4. Set category performance targets for the team and individuals with the Store Manager.
5. Be sensitive to competitors' trading activities and provide feedback to the Store Manager.
6. Leverage all clienteling tools to achieve department and store business goals.
7. Demonstrate sales leadership by delivering excellent customer service and implementing clienteling activities.
8. Manage customer service quality to meet customer expectations by offering excellent standards.
9. Improve Mystery Shopper results with action plans.
10. Implement appropriate CRM tools and develop loyal customers for specific product categories.
11. Act as a brand category ambassador to educate VIP and new clients.
12. Participate in ad-hoc clientele projects.
13. Ensure that merchandise is properly managed, displayed, stored, and maintained by the team.
14. Maintain inventory accuracy and shrink rates within company standards.
15. Report to Stock Planning and Merchandising team when there is an out-of-stock situation on best sellers.
16. Maintain visual merchandising consistent with company standards.
17. Align visual merchandising and sales performance periodically.
18. Make the best out of the display and proximity storage.
19. Discuss individual performance monthly and coach team members.
20. Motivate the team to perform at their highest level to meet individual and store objectives.
21. Organize the team efficiently according to business needs and delegate responsibility.
22. Translate strategic and business goals into concrete and individual actions and objectives.
23. Conduct category training for the team.
24. Execute the in-store training routine set by the Store Manager.

1. Minimum 5 years' experience in a supervisory role in fashion/luxury sales.
2. Bachelor's degree or equivalent is preferred.
3. Fluency in English.

1. Strong selling and communication skills.
2. Excellent relationship skills, self-reliant, approachable, and patient.
3. Confidence, organizational skills, and professionalism.
4. Client focus with great business acumen.
5. Administration and financial skills.
6. Computer skills and retail management system knowledge.
7. Goal-oriented approach and multitasking ability.
8. Strong knowledge and/or interest in the fashion/luxury industry.

Minimum of 5 years in a supervisory role within fashion/luxury sales.

Bachelor's degree or equivalent is preferred.

Fendi provides a competitive benefits package, including opportunities for career advancement within the LVMH group.

Fendi fosters a culture of innovation and excellence, encouraging employees to reach their full potential in a collaborative and dynamic environment. The brand values creativity and expertise, offering a platform for professional growth and development.