Fendi Assistant Store Manager

London • UK

Tuesday, June 17, 2025

Fendi, a prestigious name in the luxury fashion industry, is part of the LVMH Group, a global leader in high-quality products. Known for its innovative designs and commitment to excellence, Fendi offers a dynamic work environment where creativity and professionalism are highly valued. As an employer, Fendi provides opportunities for career growth within a supportive and inspiring setting.

1. Achieve and exceed sales goals with relevant KPIs, ensuring the use of virtual shopping and remote sales.
2. Contribute to sales analysis and forecasting.
3. Maintain awareness of market trends in luxury retail and monitor competitor activities.
4. Support execution of action plans based on market calendar for goal achievement.
5. Oversee execution of store merchandising guidelines.
6. Develop and maintain an excellent client network in the local area.
7. Explore opportunities to engage and acquire new high-level customers.
8. Share best practices and engage with the team to enhance CRM and business development initiatives.
9. Propose initiatives to enhance relationships with store partners and prestigious clients.
10. Contribute to top-level customer service and manage critical sales situations.
11. Support the organization of in-store appointments.
12. Oversee execution of visual merchandising guidelines.
13. Provide direction to the sales team in the absence of the Store Manager.
14. Coordinate store activities and prepare yearly calendar of initiatives.
15. Consolidate team engagement activities to maximize sales and ensure delivery of KPIs.
16. Demonstrate role model behaviors and in-depth product knowledge.
17. Foster teamwork, team spirit, and maintain high standards of customer journey and team efficiency.

1. 10+ years of experience in fashion/luxury sales.
2. 5 years of experience in a managerial role.
3. Bachelor’s or Master’s degree or equivalent.

1. Excellent knowledge of Microsoft Office.
2. Fluent in English; proficiency in another language is a plus.
3. High image standards.
4. Excellent communication skills.
5. Strong selling skills with a customer-oriented mindset.
6. Entrepreneurial mindset and ability to deal with ambiguity.
7. Excellent interpersonal skills and ability to develop strong relationships.
8. Leadership, confidence, resilience, and professionalism.
9. Strong organizational skills and ability to multitask in a fast-paced environment.
10. Goal-oriented and driven for results.
11. Analytical mindset.
12. Strong knowledge and/or interest in the fashion/luxury industry.

Minimum of 10 years in the fashion/luxury sales sector, with at least 5 years in a managerial capacity.

Bachelor’s or Master’s Degree or equivalent.

Fendi offers a comprehensive benefits package, including opportunities for professional development and a vibrant work environment.

Fendi fosters a culture of innovation, excellence, and collaboration. Employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and sophistication. The work environment is dynamic and fast-paced, reflecting the brand's commitment to maintaining its esteemed position in the fashion industry.