Fendi Assistant Store Manager

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and inspiring work environment where creativity and passion for fashion are at the forefront.

1. Identify, recruit, and develop talents, securing succession plans.
2. Develop managers to ensure their teams deliver the expected client experience.
3. Support managers with consistent coaching, identifying development and training needs.
4. Coordinate activities and foster teamwork and a positive work environment.
5. Organize team efficiently according to business needs.
6. Propose and contribute to clienteling initiatives inside and outside the store.
7. Nurture and maintain an excellent client network in the local market.
8. Collaborate with PR to ensure VIP connections.
9. Support the organization of trunk shows, special displays, and events.
10. Contribute to top-level customer service to exceed client desires and needs.
11. Analyze sales figures, KPIs, and objectives.
12. Execute action plans based on market calendar.
13. Implement store merchandising guidelines.
14. Monitor competitive landscape and market trends.
15. Develop relationships with other Fendi Store Managers to optimize business opportunities.
16. Lead by example on the sales floor, understanding client needs and market trends.
17. Ensure staff meet company standards on appearance and behavior.
18. Maximize business opportunities through efficient sales floor management.
19. Provide consistent feedback and coaching to the team.
20. Resolve potential concerns and issues with leadership and authority.
21. Ensure policies, standards, and procedures are communicated and implemented.
22. Monitor store expenses, supervise loss, asset protection, and risk management.
23. Organize and implement store rotations, shifts, and holidays.

1. 10+ years of experience in Fashion/Luxury Sales
2. 5+ years of experience in a managerial role
3. Bachelor’s or master’s degree preferred

1. Proficiency in MS Office suite, CRM, and Retail tools
2. Excellent communication, interpersonal, and networking skills
3. Ability to generate trust among co-workers and clients
4. Results-driven with commercial creativity
5. Fluency in English

A minimum of 10 years in the fashion or luxury sales sector, with at least 5 years in a managerial capacity.

Bachelor’s or master’s degree preferred

Fendi offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group.

Fendi fosters a culture of innovation and excellence, encouraging employees to express their creativity and passion for fashion. The work environment is dynamic, with a strong emphasis on teamwork and personal development.