Fendi

Assistant Store Manager

Fendi is a renowned luxury fashion brand known for its high-quality leather goods and innovative designs. Operating globally, Fendi is part of the Fashion & Leather Goods business group and is committed to excellence in customer service and product offerings.

1. Demonstrate sales leadership and actively participate on the selling floor.
2. Motivate the sales team to meet sales and productivity goals.
3. Suggest in-store events and incentives to grow the customer base.
4. Uphold customer service standards and monitor staff performance.
5. Develop sales strategies for each product category and clientele.
6. Stay informed about local market trends and competitors' activities.
7. Act as a brand ambassador to build relationships with VIP clientele.
8. Ensure proper inventory mix and optimize stock levels.
9. Supervise staff in executing company procedures.
10. Calculate commissions and incentives for the sales team.
11. Coordinate and coach staff to achieve sales goals.
12. Identify training needs and communicate them to management.
13. Oversee store operations, including billing and sales reports.
14. Implement security measures and control costs.
15. Ensure visual merchandising aligns with company standards.

1. Minimum 5 - 7 years of experience in the retail/luxury industry.
2. 2 years of managerial experience.
3. Bachelor’s degree.

1. Strong commercial and customer service mindset.
2. Outgoing, dependable, and proactive team player.
3. Good organizing and follow-up skills.
4. Excellent interpersonal, communication, and networking skills.
5. Ability to generate trust among coworkers and clients.
6. Result-driven with commercial creativity.
7. Proficient in MS Office, CRM, and retail tools.

Minimum 5 years of experience in the retail/luxury industry with at least 2 years in a managerial role.

Bachelor’s degree

The role is based in Bangkok, Thailand, within a dynamic and fast-paced retail environment. The company values teamwork, creativity, and a strong customer service orientation.