Fendi Assistant Store Manager
Fendi, a prestigious name in the luxury fashion industry, operates under the umbrella of the LVMH Group, a global leader in luxury goods. Renowned for its innovative designs and unparalleled craftsmanship, Fendi offers a dynamic and inspiring work environment where creativity and excellence are at the forefront. As an employer, Fendi is committed to fostering talent and providing opportunities for career advancement within the luxury sector.
- Empower and support the team to achieve individual and store objectives.
- Facilitate in-store training and onboarding of new hires.
- Assume the role of Store Manager in their absence.
- Supervise store personnel and enforce company policies.
- Identify, recruit, and develop talent in collaboration with store leadership.
- Lead and inspire the team to drive business and foster a collaborative environment.
- Assess and manage team performance proactively.
- Demonstrate sales leadership through customer engagement and retention strategies.
- Ensure compliance with brand standards and grooming guidelines.
- Build and maintain client relationships and manage client books.
- Enhance customer service quality to meet expectations.
- Develop improvement plans for Mystery Shopper Results.
- Implement CRM tools and develop dedicated client relationships.
- Stay informed about market trends and provide feedback to the Store Manager.
- Collaborate on corporate strategy communication and business operations.
- Develop action plans to boost business and product performance.
- Ensure visual merchandising aligns with company standards.
- Maintain inventory accuracy and manage shrink rates.
- Ensure accurate cash handling and adherence to company policies.
- Deliver morning briefs and ensure top store standards are met.
- Minimum 5 years of leadership experience in retail preferred.
- Minimum 3 years of luxury experience preferred.
- Bachelor’s Degree or equivalent experience is a plus.
- Strong drive for results and goal-oriented mindset.
- Proactive interpersonal abilities with effective communication skills.
- Proficiency in using POS systems and inventory management functions.
- Ready-to-Wear (RTW) experience preferred.
- Foreign language skills are advantageous.
- Ability to work effectively in a team environment.
- Capability to lift boxes weighing up to 10lbs.
- Strong organizational skills and digital literacy.
- Flexible availability, including nights, weekends, and holidays.
- Leadership and team management
- Sales and customer service expertise
- Proficiency in POS systems
- Strong communication skills
- Organizational skills
- Digital literacy
- Client relationship management
- Visual merchandising
- Inventory management
A minimum of 5 years in a leadership role within the retail sector, with a preference for luxury experience.
Bachelor’s Degree or equivalent experience is a plus.
Fendi offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.
Fendi fosters a culture of innovation, creativity, and excellence. The company values diversity and collaboration, encouraging employees to contribute their unique perspectives and skills. As part of the LVMH Group, Fendi provides a supportive environment where career growth and personal development are prioritized.