Fashion Group Store Manager

London • UK

Monday, November 3, 2025

KENZO, a distinguished name in the luxury fashion industry, operates under the esteemed umbrella of the Fashion Group, part of a larger conglomerate renowned for its portfolio of iconic brands. With a rich heritage rooted in the visionary designs of Kenzo Takada, KENZO continues to innovate under the creative direction of Nigo, blending timeless elegance with contemporary street culture. The brand is committed to crafting 'real-to-wear' fashion that transcends traditional categories, appealing to a modern, discerning clientele.

1. Serve as a brand ambassador, instilling passion and pride for KENZO among customers and the store team.
2. Implement and maintain visual merchandising guidelines to enhance the store's aesthetic appeal.
3. Elevate customer service standards to ensure an exceptional client journey.
4. Drive sales performance by motivating the team and managing stock levels effectively.
5. Conduct regular inventories and collaborate with management to set sales and KPI targets.
6. Analyze market trends and competitor activities to inform strategic commercial decisions.
7. Lead and manage the team, conducting appraisals and facilitating training and development.
8. Ensure adherence to company policies and procedures, submitting regular reports to stakeholders.
9. Foster strong relationships with senior management and head office teams.

1. Degree-level education or higher
2. Minimum of 5 years' experience in luxury retail, with at least 3 years in a managerial role
3. Proficient in Microsoft Office and Lotus Notes
4. Comprehensive knowledge of UK retail laws, security, and health and safety legislation

1. Strong leadership and team management abilities
2. Demonstrable commercial acumen
3. Passion for customer service and sales
4. Excellent time management and multitasking skills
5. Proactive problem-solving approach
6. Effective communication skills, both written and oral

A minimum of 5 years in luxury retail, including 3 years in a management position, is required.

Degree-level education or higher is required.

The position offers opportunities for professional growth within a prestigious luxury brand, alongside a dynamic and supportive work environment.

KENZO fosters a culture of creativity and innovation, deeply rooted in its heritage while embracing modern influences. The brand values diversity, collaboration, and a forward-thinking approach, providing an inspiring workplace for its employees.