LVMH Client Development Manager

Shanghai • China

Thursday, August 21, 2025

The Fashion Group, a prestigious entity within the Fashion & Leather Goods sector, is renowned for its dedication to excellence and innovation. As part of a global conglomerate, the group offers unparalleled opportunities for professional growth and development within the luxury fashion industry.

1. Identify opportunities to enhance clienteling performance and implement strategic action plans.
2. Develop and execute the annual Clienteling strategy for Mainland China in alignment with global objectives.
3. Ensure consistency in Clienteling training plans based on performance KPIs.
4. Develop guidelines and communication for client activations and implement actions at the retail store level.
5. Oversee client activation targeting and support retail stores in formulating in-store events.
6. Coordinate asset production between the Image team and the global team.
7. Track ROI of client activations and ensure comprehensive reporting.
8. Organize client experiences during shows in coordination with concierge services.
9. Manage budget and invoicing for client-related activities.
10. Ensure consistency in gift orders, targeting, and ROI in line with HQ and local event strategies.
11. Support retail stores in specific gifting matters.
12. Provide training and coaching to retail teams to enhance their Clienteling skills.
13. Share ideas and support tools with retail teams to develop a Clienteling mindset.
14. Monitor all Clienteling actions to assess ROI and impact on client development.

1. Minimum 10 years of experience in client development or a related field within the luxury fashion industry.

1. Strong strategic planning and implementation skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in client relationship management.
4. Ability to coordinate cross-functional teams.
5. Analytical skills to track and report ROI.

A minimum of 10 years in client development or a related field within the luxury fashion industry is required.

Comprehensive benefits package including health insurance, professional development opportunities, and employee discounts on luxury products.

The Fashion Group fosters a culture of innovation, collaboration, and excellence. Employees are encouraged to bring their unique perspectives and creativity to the workplace, contributing to the brand's legacy of luxury and sophistication.