Dr. Barbara Sturm Community & Creator Relations Assistant

Dr. Barbara Sturm is a premium skincare house led by a clinician-founder and recognised for science-driven formulations and a high-touch luxury retail and digital presence. The brand operates internationally across prestige retail, spa, and direct channels, and is known for meticulous product standards and close collaboration with editorial and creator partners.

1. Support day-to-day community management across social channels, including timely moderation, response triage, and escalation to senior teams.
2. Coordinate end-to-end creator and influencer programmes: outreach, briefing, sample distribution, usage tracking and deliverable collection.
3. Maintain and update influencer/creator trackers, contact databases and campaign calendars to ensure accurate cadence and reporting.
4. Liaise with PR, e‑commerce, and commercial teams to align creator activity with product launches, promotions and editorial plans.
5. Prepare campaign briefs, usage agreements and content guidelines; assist with contract administration and payment requests in partnership with legal/finance.
6. Monitor creator content performance and sentiment; compile weekly summaries and basic KPI reports for the Community & Creator Relations Manager.
7. Facilitate on- and off-site events, product seeding and studio visits; coordinate logistics with external partners and in‑house operations.
8. Act as an ambassador for the brand voice: ensure creator content adheres to brand standards, regulatory claims and disclosure requirements.

1. Excellent written and verbal communication skills with a clear, brand-appropriate tone.
2. Strong organisational aptitude and meticulous attention to detail in managing multiple creator relationships and deliverables.
3. Knowledge of social media ecosystems and best practices for creator partnerships, disclosures and UGC.
4. Ability to work collaboratively across PR, digital, commercial and operations teams in a fast-paced environment.
5. Comfort handling administrative tasks such as invoicing workflows, distribution logistics and CRM updates.
6. Passion for beauty, skincare and luxury brand experiences; an understanding of prestige positioning and compliance expectations.

1. Community management
2. Creator/influencer outreach and relationship management
3. Campaign coordination and reporting
4. Instagram
5. TikTok
6. YouTube
7. Google Workspace
8. Microsoft Excel
9. Slack
10. Asana
11. CRM (e.g., Salesforce)
12. CreatorIQ

1–3 years of hands-on experience in influencer or creator relations, community management, or social media coordination within beauty, luxury or lifestyle brands; experience working with multi‑channel campaigns and creator contracts preferred.

Bachelor's degree in Marketing, Communications, PR, Media Studies or a related discipline preferred.

The brand cultivates a rigorous, clinically informed approach to product development paired with high standards of luxury presentation and service. Teams operate collaboratively across commerce, editorial and clinical functions, valuing meticulous execution, aesthetic sensitivity and close attention to partner relationships.