Diesel Client Advisor

Diesel is a global premium casual and denim brand within the OTB Group, recognised for provocative creativity and a contemporary alternative to traditional luxury. With an international retail network and a focus on experiential stores, Diesel offers career mobility across its brand portfolio and OTB's wider operations.

1. Deliver an exceptional, client-centric in‑store experience—welcome, advise and convert customers while building long-term relationships.
2. Use storytelling and consultative questioning to understand client needs and craft personalised recommendations.
3. Drive individual and team sales targets and KPIs through proactive selling, cross‑selling and clienteling.
4. Maintain high standards of shop floor presentation and follow VM Corporate Image guidelines for windows and interior displays.
5. Support CRM initiatives to nurture loyalty and grow the client database.
6. Demonstrate on‑floor leadership: take ownership of sales processes, collaborate across departments and mentor peers when required.
7. Uphold security and loss‑prevention procedures, including correct tagging and vigilance on the selling floor.
8. Stay informed on fashion trends, competitor activity and product knowledge to continuously evolve the customer proposition.

1. Strong client focus and commercial mindset with excellent verbal communication skills.
2. Proven decision making, strategic thinking and execution orientation.
3. Financial acumen sufficient to manage sales targets and commissions.
4. Digital awareness and openness to new selling tools and processes.
5. Previous experience in retail sales; experience within structured fashion or luxury retail is a strong advantage.
6. Willingness to evolve within the organisation; mobility/relocation considered a plus.

1. Clienteling
2. Storytelling
3. Visual Merchandising
4. CRM
5. Cross-selling
6. Sales KPI management
7. Loss prevention
8. Digital literacy

Previous retail sales experience is required; prior experience in structured fashion or luxury retail is preferred and advantageous for performance in a flagship environment.

High school diploma or equivalent; tertiary education in fashion, marketing or business is a plus.

Competitive commission system; development opportunities across Diesel and OTB Group store network in Italy and abroad; generous employee discount on Diesel and OTB Group brands; lunch vouchers for each working day.

Diesel cultivates a creative, youthful and rebellious workplace where individuality and bold ideas are valued. As part of the OTB Group, the brand fosters international collaboration, inclusion and internal development opportunities across its retail network.