Diesel Client Advisor & Stock Keeper (Protected Category L.68/99)

Diesel is a globally recognised denim and premium casual-wear brand, positioned as a contemporary alternative within the luxury fashion spectrum. Part of the OTB group, Diesel operates an international retail network and emphasises creative identity, product innovation and dynamic retail experiences across owned and partner stores.

1. Deliver personalised, brand‑aligned client service to cultivate long‑term customer relationships and maximise conversion.
2. Lead by example on the sales floor, contributing to individual and team sales targets and implementing cross‑selling strategies.
3. Manage customer enquiries and complaints professionally, escalating to store management when required.
4. Maintain thorough product and brand knowledge to support client advisory and merchandising activities.
5. Ensure compliance with visual merchandising standards and store operational procedures.
6. Perform full stock‑room duties: goods receipt, organisation, stock control, cycle counts and periodic inventories.
7. Optimise in‑store product distribution and maintain an orderly, efficient back‑of‑house environment.
8. Support omnichannel retail operations, including order reception, pick & pack, shipment preparation, invoicing and related administrative tasks.
9. Collaborate transversally with store teams and corporate functions to ensure accurate inventory and seamless customer fulfilment.

1. Belonging to the protected categories under Italian law L.68/99 (the role is exclusively open to candidates in this category).
2. Previous experience in retail sales or warehouse/stock roles; background in structured fashion or luxury environments is a strong advantage.
3. Strong customer orientation with commercial mindset and retail drive.
4. Excellent verbal communication and interpersonal skills.
5. Comfort with digital tools and willingness to adopt retail technologies and omnichannel processes.
6. Availability for professional growth; flexibility to relocate or be mobile is a plus.

1. Customer service and client advisory
2. Sales leadership and commercial acumen
3. Visual merchandising
4. Inventory management and stock control
5. Omnichannel retail operations (order reception, fulfilment, dispatch)
6. Goods receiving, shipping preparation and invoicing support
7. Inventory audits and cycle counting
8. Decision Making
9. Strategic Thinking
10. Financial Acumen
11. Innovation orientation
12. Customer Focus
13. Operational/Executional Excellence
14. Digital literacy

Previous experience in a retail sales role or stock/warehouse position is required; experience in fashion or luxury retail within structured organisations is preferred.

Secondary education (high school diploma) or equivalent; vocational retail or logistics qualifications are advantageous.

Part‑time and full‑time contracts; competitive pay with store‑based sales commissions; career development opportunities within Diesel and the OTB group; employee discount on Diesel and OTB brands; inclusive work environment; meal vouchers for each working day.

Diesel fosters a creative, performance‑oriented retail culture framed by the wider OTB group’s international environment. The workplace values diversity, energetic teamwork and professional development, offering mobility and growth opportunities across the group’s brand network.