DFS Sales Team Lead
DFS, a leader in the luxury retail sector, is part of the Selective Distribution business group. Known for its commitment to excellence, DFS offers a unique shopping experience that combines high-end products with exceptional customer service. As an employer, DFS fosters an environment of growth and development, providing opportunities for employees to excel in a dynamic and prestigious setting.
- Drive sales and enhance customer experience in collaboration with the Product Sales Manager.
- Supervise, mentor, and develop a cross-functional sales team to deliver luxury service experiences.
- Ensure team goals and objectives are focused on customer experience and productivity targets.
- Manage sales floor visibility and staffing for optimal coverage.
- Collaborate with the Assistant General Manager on staff coverage and scheduling.
- Encourage the team to meet or exceed sales and profitability targets.
- Maintain high standards of product and brand knowledge among the team.
- Ensure floor presentation meets brand and DFS requirements.
- Provide feedback on merchandise strategy, including promotions and seasonal buys.
- Set and maintain appropriate Presentation Stock levels.
- Degree or equivalent combination of education and experience.
- 1-2 years of experience in luxury retail or service industry, with team leadership experience preferred.
- Strong interpersonal skills with the ability to work well with various levels of personnel.
- Outgoing and assertive personality with leadership and inspirational qualities.
- Passion for representing luxury brands and products.
- Excellent communication skills, both spoken and written.
1-2 years of experience in the luxury retail or service industry, preferably with team leadership responsibilities.
Degree or equivalent combination of education and experience.
DFS offers a comprehensive benefits package, fostering a supportive and rewarding work environment.
DFS prides itself on a culture of excellence, innovation, and luxury service. The company encourages professional growth and values the contributions of its employees, promoting a collaborative and dynamic workplace.
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