DFS Sales Team Lead

Hawaii • USA

Wednesday, August 20, 2025

DFS, a leader in the selective distribution sector, is renowned for its commitment to delivering unparalleled luxury retail experiences. As part of a prestigious conglomerate, DFS offers employees the opportunity to work within a dynamic and innovative environment that values excellence and customer satisfaction.

1. Act as the primary liaison between the Product Sales Manager, regional merchant team, product brands, and customers.
2. Supervise, mentor, and develop a cross-functional sales team to foster a luxury service environment.
3. Assist the Product Sales Manager in driving sales and increasing team productivity.
4. Collaborate with the Platinum Services team to enhance the customer experience.
5. Ensure team goals and objectives focus on customer experience and productivity targets.
6. Manage sales floor visibility and staffing for optimal coverage.
7. Coordinate with the Assistant General Manager on staff scheduling and coverage needs.
8. Encourage the team to meet or exceed sales and profitability targets.
9. Maintain high standards of product and brand knowledge among the team.
10. Ensure floor presentation meets brand and DFS requirements.
11. Provide feedback on merchandise strategy development and execution.
12. Set and maintain appropriate Presentation Stock levels.

1. Degree or equivalent combination of education and work experience.
2. 1-2 years' experience in luxury retail or service industry, with team leadership experience preferred.

1. Strong interpersonal skills for effective collaboration at various levels.
2. Outgoing and assertive personality with leadership and inspirational qualities.
3. Passion for representing brands and products.
4. Excellent communication skills, both spoken and written.

1-2 years' experience in the luxury retail or service industry, preferably with team leadership responsibilities.

Degree or equivalent combination of education and work experience.

Employees enjoy a comprehensive benefits package, including opportunities for professional growth within a leading luxury retail organization.

DFS fosters a culture of excellence and innovation, encouraging employees to deliver exceptional service and embrace the luxury retail experience. The company values teamwork, professional development, and a commitment to customer satisfaction.