DFS CRM Promotions Assistant

Paris • France

Monday, October 6, 2025

La Samaritaine, a prestigious department store in Paris, is part of the LVMH Group, a global leader in luxury goods. Known for its rich heritage and commitment to excellence, La Samaritaine offers a dynamic and innovative work environment, fostering creativity and growth among its employees.

1. Coordinate CRM campaigns via email and SMS, ensuring alignment with promotional activities in-store.
2. Assist the CRM & Promotion Manager with campaign execution and team support.
3. Ensure successful implementation of CRM client campaigns and retail animations, both promotional and thematic.
4. Oversee the creative construction of campaign templates, including text and visuals, in collaboration with the artistic direction.
5. Track CRM performance and consolidate post-campaign reports.
6. Conduct competitive analysis to inform strategic decisions.
7. Support the development of briefings and coordinate with graphic designers for timely production of point-of-sale materials.
8. Review and coordinate validation of point-of-sale materials with various teams, including digital and statistics.
9. Monitor in-store installation of promotional and retail animation materials during key periods.
10. Manage and program the store's digital screens.
11. Track competitor actions to maintain a competitive edge.

1. Bachelor's or Master's degree in Commerce or a related field.
2. Previous experience in a similar role is preferred.
3. Experience in CRM, campaign management, or retail marketing, with knowledge of department stores and luxury markets as an advantage.
4. Fluency in both English and French, written and spoken.
5. Familiarity with Adobe Campaign or Salesforce is a plus.
6. Strong numerical aptitude.

1. Autonomy and strong communication skills.
2. Proactivity and curiosity with a willingness to propose new ideas.
3. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Adobe).
4. Impeccable interpersonal skills with a collaborative spirit.
5. Client and results-oriented mindset.
6. Rigorous, organized, and structured approach to tasks.

Prior experience in CRM, campaign management, or retail marketing is preferred, particularly within the luxury sector.

Bachelor's or Master's degree in Commerce or a related field.

Paid internship with transportation and meal allowances.

The position offers a six-month full-time internship in Paris, providing valuable experience in a prestigious luxury retail environment.

La Samaritaine fosters a collaborative and innovative culture, encouraging employees to engage with diverse teams and contribute to the store's vibrant and dynamic atmosphere. As part of the LVMH Group, employees benefit from a commitment to excellence and a focus on professional development.