Delvaux Sales Supervisor

Delvaux, a prestigious brand within the Richemont Group, is renowned for its exquisite craftsmanship and luxury leather goods. As part of Richemont, a global leader in the luxury industry, Delvaux benefits from a rich heritage and a commitment to innovation and excellence. Richemont Americas is dedicated to fostering an inclusive and diverse workplace, celebrating the unique backgrounds and experiences of its employees to drive creativity and success.

1. Lead and motivate the sales team to foster an environment of teamwork, trust, and collaboration.
2. Drive sales and achieve targets through strategic clienteling, sourcing new customers, and nurturing long-term relationships with existing clients.
3. Maximize sales performance by regularly assessing business strengths and opportunities, and recommending improvements.
4. Provide exemplary customer service to ensure a client-centric environment and continuous client development.
5. Support store operations, including visual merchandising, opening/closing procedures, and inventory management.
6. Collaborate with the Store Manager to train, coach, and develop sales associates.
7. Establish and maintain strong relationships with external partners, including Concession Shop Stores.

1. Minimum of 5 years of retail experience, with at least 2 years in a management or supervisory role within a luxury setting.
2. Extensive knowledge of leather goods and CRM systems.
3. Strong understanding and passion for the brand and luxury industry.

1. Strong salesfloor presence and client-focused mindset.
2. Excellent interpersonal and communication skills.
3. Organizational and follow-through capabilities.

A minimum of 5 years in retail, with at least 2 years in a supervisory or management capacity within a luxury environment.

Expected salary range: $36-$40 per hour, determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, employee assistance programs, and volunteer days off.

Richemont Americas is committed to creating a dynamic and inclusive community that values diversity and encourages creativity. The company prioritizes employee wellbeing and work-life balance, fostering an environment where employees are empowered to thrive and contribute to their communities.