Delvaux Sales Ambassador

Tokyo • Japan

Wednesday, July 30, 2025

Established in 1829 in Brussels, Delvaux is the world's oldest luxury leather goods maison, renowned for its pioneering spirit in handbag design. As a distinguished member of the Richemont Group, Delvaux holds the prestigious title of Royal Warrant Holder to the Belgian Court since 1883, consistently celebrating Belgian culture and values through its creations. The maison is known for iconic designs such as the 'Brillant' (1958), 'Tempête' (1967), 'Paule' (1972), 'Cool Box' (2018), and 'Lingot' (2022). Delvaux seeks talented individuals who are adaptable to change, thrive in a team environment, and are committed to delivering exceptional results.

1. Engage with both domestic and international clients as a brand ambassador to enhance loyalty to Delvaux.
2. Continuously improve service quality and warmly welcome all clients, embodying the maison's culture.
3. Gain a deep understanding of the maison's vision, service steps, and product knowledge to provide optimal advice to clients.
4. Drive sales and achieve set targets.
5. Communicate effectively to verify and optimize inventory levels.
6. Maintain visual merchandising standards in accordance with Delvaux's guidelines, reflecting the maison's image.
7. Execute all operations accurately, including cash handling, order processing, CRM operations, and customer service.
8. Understand and adhere to Richemont Group, maison, and boutique policies and guidelines.

1. Proven track record in delivering excellent customer service.
2. Preference for teamwork, with a curious mindset and commitment to results.
3. Excellent interpersonal and communication skills.
4. Ability to embrace change and act proactively.
5. Strong passion for Delvaux.

1. Customer service excellence
2. Team collaboration
3. Interpersonal communication
4. Adaptability
5. Product knowledge

Experience in luxury retail or a similar customer-facing role is preferred.

Competitive benefits package including opportunities for professional development within the Richemont Group.

Delvaux fosters a culture of creativity and innovation while honoring its rich heritage. The workplace is dynamic, with a focus on teamwork and achieving excellence in every endeavor.