Delvaux Retail Manager

Delvaux, established in 1829 in Brussels, is the world's oldest fine leather goods house, renowned for its uninterrupted craftsmanship and pioneering spirit. As a part of a prestigious legacy, Delvaux has been an official purveyor to the Royal Court of Belgium since 1883. The brand is celebrated for its innovative designs, including the first-ever leather handbag patent. With 60 unique boutiques worldwide, Delvaux is committed to preserving Belgian cultural values while driving excellence and innovation in luxury fashion.

1. Define and implement the Retail & Client strategy for the Belgian market in alignment with the regional commercial strategy.
2. Deliver commercial performance and enhance the image and reputation of Delvaux in Belgium.
3. Achieve sales targets and manage budgets to support activity.
4. Collaborate with store managers to improve efficiency and reach retail KPIs.
5. Contribute to the company's sales budget plan and propose sales forecasts.
6. Manage reporting and analyze market trends.
7. Set and review individual objectives for store managers to support performance and development.
8. Coach store managers in management and store operations through regular boutique visits.
9. Oversee team planning and liaise with HR and Payroll services.
10. Collaborate with EME HQ teams to drive business growth.
11. Build and execute retail action plans to engage clientele.
12. Ensure compliance with brand image and commercial guidelines in all stores.
13. Develop and maintain key relationships with luxury retail executives and partners.
14. Gather and report information on the luxury retail environment and local initiatives.
15. Ensure smooth operations and coordination with department stores or wholesale partners.
16. Keep the Managing Director EME informed of relevant information impacting performance and targets.

1. Minimum 5 years of managerial experience with a proven track record in growing a commercial team.
2. Solid product knowledge and strong affinity for luxury goods.
3. Proven sales expertise and ability to establish relationships with key partners in Belgium.
4. In-depth knowledge of the Belgian market.
5. Excellent reporting and analytical skills.
6. Strong influencing and negotiation abilities.
7. Willingness to travel.
8. Fluency in French, English, and Dutch.

1. Strategic planning and implementation
2. Sales and budget management
3. Team leadership and coaching
4. Market analysis and reporting
5. Relationship building and networking
6. Multilingual communication

A minimum of 5 years in a managerial role within the luxury retail sector, with a focus on team growth and sales performance.

The role offers the opportunity to work with a prestigious luxury brand, fostering professional growth and development in a dynamic and culturally rich environment.

Delvaux fosters a culture of innovation, excellence, and respect for tradition. The brand values its heritage while embracing modernity, encouraging employees to contribute to its legacy of luxury craftsmanship. The workplace is collaborative, with a focus on nurturing talent and building strong relationships both internally and externally.