Delvaux Assistant Store Manager

London • UK

Friday, April 4, 2025

Delvaux, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Delvaux benefits from the conglomerate's extensive resources and global reach, allowing it to maintain its position as a leader in the luxury market. The brand is committed to fostering a diverse and inclusive workplace, where creativity and innovation are encouraged and valued.

1. Assist the Store Manager in ensuring the boutique operates efficiently and effectively, focusing on both operational and administrative management.
2. Act as a brand ambassador, promoting Delvaux's culture and enhancing brand awareness both within the store and in the broader market.
3. Motivate and coach sales associates to achieve sales targets and enhance productivity, while providing leadership on the sales floor.
4. Deliver exceptional customer service and support sales associates with after-sales service issues, including returns and repairs.
5. Utilize the POS system for inventory management and provide comprehensive business reports as required.
6. Maintain inventory accuracy and ensure compliance with internal control procedures.
7. Oversee visual merchandising standards and collaborate with the visual identity team to achieve display goals.
8. Manage client relationships through effective clienteling and CRM practices, ensuring high-quality customer assistance and database management.

1. Previous managerial experience in the luxury sector.
2. Proven expertise in clienteling and stakeholder interaction as a representative of Delvaux.
3. Strong communication skills and elegance in presentation.
4. Experience in team management and coaching.
5. Operational proficiency in translating strategies into actionable plans.

1. Leadership and team management
2. Customer service excellence
3. Sales and marketing acumen
4. Operational and administrative proficiency
5. Strong communication and interpersonal skills
6. Visual merchandising expertise

Previous experience in a managerial role within the luxury fashion industry is required.

Employees are valued for their unique contributions and are offered a supportive and inclusive work environment. The company emphasizes personal and professional growth, fostering a culture of empathy, curiosity, and integrity.

Delvaux, under the Richemont Group, prides itself on a culture that celebrates diversity and creativity. The company values freedom, collegiality, and loyalty, fostering an environment where employees are encouraged to explore their potential and contribute to the brand's legacy of excellence.