Delvaux Assistant Boutique Director

Delvaux is a Belgian maison renowned for its artisanal leather goods and understated luxury. The brand is celebrated for meticulous craftsmanship, refined design and a client-centric retail approach. As an employer, Delvaux emphasises service excellence, attention to detail and the preservation of traditional savoir-faire within an international retail network.

1. Support the Boutique Director in day-to-day management of the boutique, ensuring consistent delivery of brand standards.
2. Drive sales performance and achieve store KPIs through coaching, clienteling and active selling.
3. Lead and develop the sales team through training, performance feedback and shift supervision.
4. Curate and maintain visual merchandising to reflect seasonal directives and sustain the brand’s aesthetic.
5. Oversee inventory management, stock integrity and loss-prevention procedures, including receiving and stock reconciliation.
6. Manage administrative tasks such as staff scheduling, till reconciliation, daily reporting and basic payroll inputs.
7. Coordinate VIP appointments, private client events and in-store activations to deepen client relationships.
8. Produce timely sales and operational reports and liaise with regional management to implement corrective actions.

1. Proven track record in luxury retail with supervisory or assistant management responsibility.
2. Demonstrable ability to meet and exceed sales targets and operational KPIs.
3. Excellent clienteling skills with a service-first mindset and the ability to cultivate high-value relationships.
4. Strong leadership and people-development capabilities; experience coaching frontline teams.
5. Sound numeracy and administrative competence, including cash handling and basic retail reporting.
6. Flexibility to work retail hours, including weekends and public holidays.

1. Clienteling
2. Visual merchandising
3. Inventory management
4. Loss prevention
5. POS systems
6. KPI reporting
7. Sales forecasting
8. Team leadership
9. Staff training
10. Cash handling
11. Event coordination
12. Microsoft Office

Minimum 3 years of experience in luxury retail with at least 1–2 years in a supervisory or assistant managerial capacity; experience in leather goods, accessories or fashion retail preferred.

High school diploma required; Bachelor's degree in business, retail management or a related discipline preferred.

Delvaux fosters a workplace that values craftsmanship, discretion and impeccable client service. The boutique environment emphasizes mentorship, meticulous attention to detail and a collegial atmosphere where product knowledge and personal service are central to success.