Coach Store Supervisor

Xian • China

Tuesday, November 18, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that includes Coach, Kate Spade, and Stuart Weitzman, renowned for their craftsmanship and innovative design. As an employer, Coach offers a dynamic and inclusive work environment that encourages creativity and professional growth.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.
3. Manage inventory levels and ensure product availability and presentation.
4. Implement and maintain visual merchandising standards.
5. Handle customer inquiries and resolve any issues to maintain high levels of customer satisfaction.
6. Train and develop staff to enhance their product knowledge and sales skills.
7. Monitor and analyze sales performance metrics to identify areas for improvement.

1. Proven experience in retail management, preferably in the luxury fashion sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced environment and manage multiple priorities.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance analysis
4. Inventory management
5. Visual merchandising

A minimum of 3 years of experience in retail management, with a focus on luxury fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary with performance-based incentives, comprehensive health benefits, employee discounts, and opportunities for career advancement within the Tapestry, Inc. group.

Coach fosters a collaborative and innovative culture that values diversity and encourages employees to express their unique perspectives. The company is committed to sustainability and social responsibility, creating a positive impact on both the community and the environment.