Coach Store Supervisor

Wuxi • China

Thursday, October 23, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive work environment, encouraging employees to express their individuality while contributing to the brand's legacy of craftsmanship and innovation.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate sales associates to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure merchandise is displayed according to brand standards.
4. Implement and monitor store policies and procedures to ensure compliance.
5. Analyze sales data to identify trends and opportunities for growth.
6. Coordinate with the management team to develop and execute strategic plans for the store.

1. Proven experience in retail management, preferably in the luxury sector.
2. Strong leadership skills with the ability to inspire and develop a team.
3. Excellent organizational and multitasking abilities.
4. Proficiency in using retail management software and tools.
5. Fluency in Mandarin and English.

1. Leadership and team management
2. Customer service excellence
3. Sales and target achievement
4. Inventory management
5. Analytical and problem-solving skills

Minimum of 3 years of experience in a supervisory role within the retail industry, with a focus on luxury brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary package, employee discounts, and opportunities for career advancement within the Tapestry group.

Coach promotes a culture of creativity and collaboration, where employees are encouraged to bring their unique perspectives to the table. The brand values innovation and strives to create an environment where team members can grow both personally and professionally.