Coach Store Supervisor

Shenzhen • China

Friday, July 18, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its modern luxury accessories and lifestyle collections. As an employer, Coach is committed to fostering a diverse and inclusive environment where creativity and innovation are encouraged. Tapestry, Inc., a global house of brands, is dedicated to empowering its employees and offering opportunities for professional growth and development.

1. Oversee daily store operations to ensure efficiency and effectiveness.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Maintain high standards of visual merchandising and store presentation.
4. Ensure exceptional customer service and handle customer inquiries and complaints.
5. Manage inventory levels and conduct regular stock audits.
6. Collaborate with the management team to develop and implement sales strategies.

1. Proven experience in retail management, preferably in the luxury sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in Mandarin and English.

1. Leadership and team management
2. Customer service excellence
3. Sales and target achievement
4. Inventory management
5. Bilingual communication

A minimum of 3-5 years of experience in a retail supervisory role, with a focus on luxury brands.

Bachelor's degree in Business Administration or a related field is preferred.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. network.

Coach fosters a collaborative and dynamic workplace culture that values diversity, innovation, and the professional development of its employees. The brand encourages a supportive environment where team members can thrive and contribute to the company's success.