Coach Store Supervisor

Munich • Germany

Saturday, February 8, 2025

Coach, a distinguished name in the global fashion industry, was founded in New York in 1941. As part of the Tapestry portfolio, Coach embodies a commitment to innovation, inclusivity, and the creation of timeless, high-quality products. Tapestry, a global house of brands, is renowned for its dedication to pushing boundaries and fostering a culture of equity, inclusion, and diversity.

1. Ensure a customer-centric environment on the sales floor through exceptional supervision.
2. Maximize store productivity and profitability by supporting team building and staff development.
3. Set and achieve performance goals while ensuring compliance with Coach standards.
4. Lead by example and provide constructive feedback to the store team.
5. Maintain a commanding presence on the sales floor and act as an advocate for the team.
6. Foster partnerships with team members and represent the brand appropriately in all situations.

1. Experience in a retail service environment in a management position.
2. Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
3. Ability to communicate effectively with customers and staff.
4. Flexibility to work a schedule that meets the needs of the business, including nights, weekends, and public holidays.

1. Courage to provide direct and actionable feedback.
2. Creativity in generating unique ideas and solutions.
3. Customer focus to meet and exceed customer expectations.
4. Ability to cope with ambiguity and handle change effectively.
5. Drive for results to consistently exceed goals.
6. Interpersonal savvy to build effective relationships.
7. Ability to learn quickly and adapt to new challenges.

A proven track record in retail management, demonstrating leadership and customer service excellence.

Coach offers a dynamic work environment with opportunities for career advancement within a rapidly expanding modern luxury brand.

Coach prides itself on being an equal opportunity and affirmative action employer, committed to hiring and developing the best talent. The company fosters a culture of inclusivity, innovation, and unwavering optimism, ensuring all employment decisions are based on qualifications and merit.