Coach Store Supervisor

Changshu • China

Wednesday, October 29, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, which is a global house of brands that embraces the exploration of individuality. Known for its craftsmanship and innovative design, Coach offers a dynamic work environment where creativity and excellence are celebrated.

1. Oversee daily store operations to ensure efficiency and effectiveness.
2. Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure merchandise is well-presented and stocked.
4. Implement company policies and procedures to maintain a high standard of store operations.
5. Analyze sales data to identify trends and opportunities for growth.
6. Coordinate with the visual merchandising team to maintain brand standards.
7. Handle customer inquiries and resolve any issues to ensure customer satisfaction.

1. Proven experience in retail management, preferably in the luxury sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal skills.
4. Ability to analyze sales data and make informed decisions.
5. Proficiency in inventory management and merchandising.

1. Leadership
2. Customer Service
3. Sales Analysis
4. Inventory Management
5. Communication

Minimum of 3 years of experience in a retail supervisory role, with a focus on luxury brands.

Bachelor's degree in Business Administration or a related field preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters an inclusive and collaborative culture where employees are encouraged to express their individuality and creativity. The company values diversity and is committed to creating a supportive environment for all team members.