Coach Store Supervisor

Wuhan • China

Monday, December 9, 2024

Coach, a distinguished brand under the Tapestry, Inc. conglomerate, was established in New York in 1941 and opened its first retail store in Manhattan in 1981. Renowned for its superior leather goods crafted by skilled artisans using the finest materials, Coach has become a paragon of high-end accessory design and supply in the United States. The brand's extensive product range includes handbags, leather goods, business bags, travel accessories, outerwear, scarves, jewelry, and fragrances. Coach's unique brand style is further enhanced by licensed products such as watches, footwear, and sunwear. Expanding its fashion empire into mainland China, Coach offers consumers trendsetting handbags and accessories.

1. Expand sales share and enhance customer service.
2. Ensure the store provides exceptional customer service.
3. Collaborate with the store manager to plan and achieve sales targets.
4. Provide staff training and development.
5. Manage inventory and maintain accurate inventory records.

1. Associate degree or higher.
2. 5+ years of experience in retail or luxury industry, with at least 2 years in a managerial role.
3. Professional integrity and leadership skills.
4. Ability to resolve customer complaints.
5. Excellent coordination, organizational, and team-building skills.
6. Positive attitude, ability to handle pressure, enthusiasm for work, and willingness to take on additional responsibilities.
7. Proficient in English communication.

1. Customer service excellence
2. Sales target achievement
3. Staff training and development
4. Inventory management
5. Leadership and team building
6. Problem-solving
7. Effective communication

A minimum of 5 years in retail or luxury sectors, with at least 2 years in a managerial capacity.

Associate degree or higher.

Competitive benefits package including opportunities for professional growth and development within a leading luxury brand.

Coach fosters a dynamic and inclusive workplace culture that values innovation, collaboration, and excellence. Employees are encouraged to pursue professional growth and contribute to the brand's legacy of quality and style.