Coach Store Manager

London • UK

Tuesday, February 18, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its commitment to crafting enduring, beautiful products. As part of the Tapestry portfolio, Coach is a member of a global house of brands that values innovation, inclusivity, and optimism. Tapestry is dedicated to equity, inclusion, and diversity, fostering an environment where creativity and courage thrive.

1. Maximize store productivity and profitability through effective team building and staff development.
2. Ensure compliance with all Coach standards and exceed service expectations.
3. Lead by example, setting the tone for the store and providing constructive feedback to the team.
4. Enhance the customer experience by making informed decisions that align with the brand's values.
5. Develop and implement plans to address key business issues and achieve desired results.
6. Communicate effectively with peers, supervisors, and corporate partners.
7. Inspire and motivate the team to meet and exceed performance standards.

1. Experience in a retail service environment in a management position.
2. Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
3. Ability to communicate effectively with customers and staff.
4. Flexibility to work a varied schedule, including nights, weekends, and public holidays.

1. Leadership and team-building skills.
2. Problem-solving and customer service expertise.
3. Effective communication and interpersonal skills.
4. Time management and organizational abilities.

Prior experience in a managerial role within a retail service environment is required.

Coach offers a comprehensive benefits package, including opportunities for professional development and career advancement within a global house of brands.

Coach fosters a workplace culture that emphasizes creativity, courage, and inclusivity. As part of the Tapestry family, the company is committed to innovation and diversity, ensuring a dynamic and supportive environment for all employees.