Coach Store Manager

Hanover • USA

Saturday, February 1, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovative design. As part of the Tapestry, Inc. family, Coach benefits from the support and resources of a global leader in luxury fashion, offering employees a dynamic and enriching work environment. The brand is dedicated to fostering talent and providing opportunities for professional growth within a collaborative and inclusive culture.

1. Adapt to changing business needs with flexibility and proactivity.
2. Maintain a calm and professional demeanor at all times, fostering teamwork and collaboration.
3. Develop and implement short and long-term strategies to achieve personal and team performance metrics.
4. Utilize company tools and resources to make informed decisions and delegate tasks effectively.
5. Evaluate team performance, providing consistent and timely feedback and creating action plans for staff development.
6. Resolve performance issues through effective communication, coaching, and counseling.
7. Recruit, interview, onboard, and retain top talent, building a strong talent pipeline.
8. Manage daily operational tasks in line with Coach standards, including selling, service expectations, payroll, human resources, and loss prevention.
9. Demonstrate strong business acumen by strategically forecasting, planning, and budgeting according to business needs.

1. 1 to 3 years of previous experience as a Store Manager in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.
3. High school diploma or equivalent; college degree preferred.

1. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
2. Experience with retail systems such as labor management, inventory systems, and sales reporting.
3. Effective communication skills with customers and team members.
4. Ability to maneuver sales floor and stock room, perform visual merchandising, and housekeeping duties.

1 to 3 years of previous Store Manager experience in a luxury retail service environment is preferable.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for career advancement within a supportive and inclusive work environment.

Coach prides itself on cultivating a workplace culture that values diversity, inclusivity, and collaboration. As part of the Tapestry, Inc. family, employees are encouraged to innovate and contribute to the brand's legacy of excellence. The company is committed to creating an environment where all team members can thrive and achieve their professional goals.