Coach Store Manager

Commerce • USA

Tuesday, January 14, 2025

Coach, a renowned global fashion house established in New York in 1941, is celebrated for its commitment to crafting enduring and beautiful products. As part of the Tapestry portfolio, Coach is aligned with a global house of brands that prioritize innovation, inclusivity, and optimism. Tapestry's dedication to equity, inclusion, and diversity is a cornerstone of its corporate ethos, fostering an environment where creativity and courage thrive.

1. Aligns store operations with organizational objectives and company values.
2. Leads and develops the team to meet Coach’s Selling and Service expectations.
3. Manages sales strategies and initiatives across all product categories.
4. Maximizes team productivity and sales through effective floor supervision.
5. Develops and implements clienteling strategies in collaboration with the District Manager.
6. Acts as a brand ambassador to enhance brand loyalty and business.
7. Coaches team members on incorporating fashion trends into customer interactions.
8. Resolves customer issues promptly and effectively.
9. Recruits, hires, and develops top talent to meet business needs.
10. Manages daily operational tasks including payroll, human resources, and loss prevention.
11. Utilizes retail systems and tools to support sales and clienteling efforts.

1. 1 to 3 years of previous Store Manager experience in a luxury retail environment.
2. High school diploma or equivalent; college degree preferred.

1. Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
2. Experience with retail systems (labor management, inventory systems, sales reporting).
3. Strong communication and interpersonal skills.
4. Ability to manage and motivate a team effectively.

1 to 3 years of previous Store Manager experience in a luxury retail service environment is preferred.

High school diploma or equivalent; college degree preferred.

Base pay range from $68,000 to $105,000 annually.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of inclusivity, creativity, and innovation, encouraging employees to bring their authentic selves to work. The company values diversity and is committed to providing equal opportunities for all employees.