Coach Store Manager

Braintree • UK

Wednesday, January 8, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its commitment to crafting enduringly beautiful products. As part of the Tapestry portfolio, Coach shares in the global house of brands' dedication to innovation, inclusivity, and optimism. Tapestry is committed to equity, inclusion, and diversity, fostering a workplace where creativity and courage are celebrated.

1. Maximize store productivity and profitability through effective team building and staff development.
2. Ensure compliance with all Coach standards and lead by example to set the store's tone.
3. Provide feedback to enhance team efficiency, productivity, and profitability.
4. Protect the Coach Service environment by enhancing customer experiences.
5. Take ownership and accountability for the store's performance.
6. Inspire and motivate the team to meet and exceed performance standards.
7. Communicate effectively with peers, supervisors, and corporate partners.
8. Develop and implement plans to address key business issues.
9. Influence others to gain support for achieving goals and completing projects.
10. Demonstrate effective time management skills.

1. Experience in a retail service environment in a management position.
2. Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
3. Ability to communicate effectively with customers and staff.
4. Flexibility to work a schedule that meets business needs, including nights, weekends, and public holidays.

1. Leadership and role modeling of Coach Service behaviors.
2. Problem-solving and customer needs fulfillment.
3. Team advocacy and motivational skills.
4. Strategic planning and business issue resolution.
5. Influence and support-building capabilities.
6. Time management and organizational skills.

Management experience in a retail service environment is required.

Coach offers a comprehensive benefits package, including opportunities for professional development and career advancement within a globally recognized brand.

Coach prides itself on being an equal opportunity and affirmative action employer, committed to hiring and developing the best talent. The company fosters a culture of inclusivity, creativity, and courage, where all employment decisions are based on qualifications and merit, without regard to legally protected characteristics.