Coach Store Manager

Coach is a global fashion house founded in New York in 1941, known for its modern luxury accessories and lifestyle collections. As part of the Tapestry portfolio, Coach is committed to innovation, inclusivity, and delivering a superior customer experience. The company fosters a culture of mutual respect, support, accountability, and passion for the brand.

1. Foster a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience.
2. Develop product knowledge skills and remain aware of current collections in-store and online; train the broader team.
3. Achieve and exceed goals through sales strategies, clienteling, sourcing new customers, and maintaining long-term relationships with existing customers.
4. Support an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.
5. Stay current with market competition, industry, fashion trends, and customer shopping behaviors.
6. Evaluate performance of all team members and provide consistent coaching with a focus on service and selling.
7. Demonstrate strong business acumen; strategically forecast, plan, and budget to meet business needs.
8. Create a talent bench strength by actively recruiting and interviewing candidates while retaining top talent.

1. 2-5 years of previous Store Manager experience in a luxury retail service environment preferred.
2. High school diploma or equivalent; college degree preferred.

1. Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook).
2. Experience using retail systems (e.g., labor management, inventory systems, sales reporting).
3. Effective communication skills, both oral and written.
4. Ability to maneuver sales floor and meet moderate stockroom lifting and store climbing requirements.
5. Ability to work a flexible schedule, including nights, weekends, and holidays.

2-5 years of previous Store Manager experience in a luxury retail service environment preferred.

High school diploma or equivalent; college degree preferred.

Coach offers an inspirational and modern workplace that allows exceptional talent to thrive. The company values strong, collaborative people and promotes a culture of mutual respect, support, and accountability. The position is located at the Aventura Mall in Aventura, Florida.