Coach Store Manager

Aventura • USA

Monday, January 6, 2025

Coach, a distinguished name in the realm of modern luxury accessories and lifestyle collections, was established in New York in 1941. As part of the Tapestry portfolio, Coach embodies a commitment to innovation, inclusivity, and a forward-thinking approach. Tapestry, a global house of brands, is renowned for its dedication to stretching the boundaries of what is possible, fostering a culture of equity, inclusion, and diversity.

1. Cultivate a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience.
2. Develop and disseminate product knowledge, ensuring team awareness of current in-store and online collections.
3. Achieve and surpass sales goals through strategic clienteling, sourcing new customers, and maintaining long-term relationships with existing clientele.
4. Foster an environment of teamwork, trust, and collaboration among peers, customers, and supervisors.
5. Stay informed of market competition, industry trends, and customer shopping behaviors.
6. Evaluate team performance, providing consistent coaching with a focus on service and sales priorities.
7. Demonstrate strong business acumen by strategically forecasting, planning, and budgeting to meet business needs.
8. Build a talent bench by actively recruiting, interviewing, and retaining top talent.

1. 2-5 years of previous Store Manager experience in a luxury retail service environment.
2. High school diploma or equivalent; college degree preferred.

1. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and retail systems (e.g., labor management, inventory systems, sales reporting).
2. Effective communication skills, both oral and written.
3. Ability to maneuver sales floor and meet moderate stockroom lifting and climbing requirements.
4. Flexibility to work a schedule that meets business needs, including nights, weekends, and holidays.

2-5 years of experience in a luxury retail service environment as a Store Manager.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including opportunities for career growth and development within a supportive and inclusive work environment.

Coach prides itself on a culture of mutual respect, support, accountability, and passion for the brand and product. The company fosters an inspirational and modern workplace that allows exceptional talent to thrive, emphasizing diversity, equity, and inclusion.