Coach Stockroom Associate

Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its quality craftsmanship and all-American attitude. As part of the Tapestry family, Coach is committed to innovation, inclusivity, and supporting individual creativity. The brand is synonymous with effortless New York style and is recognized globally.

1. Understand organizational objectives and align decisions with company priorities and values.
2. Create personal sales and clienteling strategies with the management team.
3. Meet customer needs through solution-oriented and forward-thinking approaches.
4. Build credibility and trust as a personal fashion advisor.
5. Demonstrate Coach’s Selling and Service expectations at all times.
6. Influence customers’ purchase decisions with a balance of patience and assertiveness.
7. Take ownership and commitment for delivering results.
8. Flex personal selling techniques to contribute to overall store financial results.
9. Discuss product features and suggest appropriate add-on items.
10. Follow up with customers to influence and close sales.
11. Develop product knowledge skills and remain aware of current collections.
12. Complete daily operational tasks including maintaining store standards.
13. Adhere to all retail policies and procedures.
14. Replenish inventory on the sales floor as needed.
15. Process shipments and transfers according to Coach standards.

1. 1-3 years of previous selling experience in a luxury retail service environment preferred.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Knowledge of cash register systems and basic computer skills.
2. Ability to communicate effectively with customers and team.
3. Mobility to maneuver the sales floor and stock room.
4. Ability to frequently lift and carry up to five pounds and occasionally up to fifty pounds.

1-3 years of previous selling experience in a luxury retail service environment preferred.

High school diploma or equivalent; college degree preferred.

Coach is an equal opportunity and affirmative action employer, committed to hiring and developing the best people.

Coach fosters a culture of individuality, creativity, and inclusivity. The workplace is collaborative, supportive, and values each employee's voice and ambitions. Located in Brea, CA, the environment is dynamic and customer-focused.