Coach Senior Sales Associate

Coach is a leading design house known for modern luxury accessories and lifestyle collections, with a reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, Coach reimagines luxury with authenticity and innovation. It is part of the Tapestry portfolio, a global house of brands driven by optimism, innovation, and inclusivity.

1. Understand how individual productivity impacts the store
2. Act as a brand ambassador
3. Model sales behaviors taught in company sales training programs
4. Maintain high energy on the sales floor
5. Consistently achieve sales goals
6. Work with multiple customers simultaneously
7. Anticipate and meet customers’ needs
8. Service all customers according to the Coach Approach standards
9. Participate as a team member and encourage team performance
10. Champion company initiatives and support management decisions
11. Demonstrate professional ethics

1. Previous management experience in a luxury retail service environment preferable
2. High school diploma or equivalent; college degree preferred
3. Current knowledge of fashion trends and competition in the marketplace

1. Knowledge of cash register systems
2. Basic computer skills, including the use of iPad/laptop, Mobile POS, and Internet
3. Effective communication skills, both oral and written
4. Ability to maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
5. Ability to work a flexible schedule, including nights, weekends, and holidays

High school diploma or equivalent; college degree preferred

Coach is an equal opportunity and affirmative action employer, committed to hiring and developing the best people. The company values diversity and inclusivity, making employment decisions based on qualifications without regard to legally protected characteristics. The role is based in York, UK.