Coach Senior Sales Associate

London • UK

Tuesday, October 28, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that also includes Kate Spade and Stuart Weitzman. Coach is renowned for its commitment to quality craftsmanship and innovative design, offering a dynamic and inclusive workplace that fosters creativity and growth.

1. Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
2. Maintain a high level of customer service and ensure customer satisfaction.
3. Assist in visual merchandising and maintaining the store's presentation standards.
4. Support the management team in achieving store sales targets and operational goals.
5. Build and maintain a loyal client base through effective communication and follow-up.
6. Participate in store meetings and training sessions.

1. Proven experience in retail sales, preferably in luxury or high-end fashion.
2. Strong understanding of customer service and sales principles.
3. Ability to work flexible hours, including weekends and holidays.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in retail software and point of sale systems.
4. Ability to work in a fast-paced environment.

A minimum of 3 years of experience in a retail sales environment, with a focus on luxury or high-end fashion.

Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Coach fosters an inclusive and dynamic culture that encourages creativity and innovation. As part of Tapestry, Inc., employees are part of a global community that values diversity and collaboration, providing a supportive environment for professional growth.