Coach Senior Sales Associate

London • UK

Wednesday, April 30, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry, Inc. is a global house of brands that unites the magic of Coach, Kate Spade New York, and Stuart Weitzman. As an employer, Coach is renowned for its commitment to innovation, quality, and craftsmanship, providing employees with a dynamic and inclusive workplace.

1. Drive sales and achieve sales targets through exceptional customer service and brand representation.
2. Maintain a deep understanding of the brand's products and heritage to effectively communicate with clients.
3. Support store management in daily operations and assume keyholder responsibilities.
4. Ensure the store's visual standards are maintained and merchandising is executed according to brand guidelines.
5. Develop and maintain strong client relationships to encourage repeat business and customer loyalty.

1. Proven experience in retail sales, preferably in luxury or premium brands.
2. Strong understanding of customer service principles and retail operations.

1. Excellent communication and interpersonal skills.
2. Ability to work collaboratively in a team environment.
3. Proficiency in retail software and point-of-sale systems.
4. Strong organizational and multitasking abilities.

A minimum of 2-3 years of experience in a retail sales environment, with a focus on luxury or premium brands.

High school diploma or equivalent. Further education in fashion or retail management is advantageous.

Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Coach fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively towards shared goals. The company values diversity and inclusion, creating a supportive and dynamic environment where all team members can thrive.