Coach Senior Sales Associate

Chengdu • China

Wednesday, March 26, 2025

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands such as Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative designs, Coach offers a dynamic work environment that encourages personal growth and professional development.

1. Provide exceptional customer service and maintain high standards of salesmanship.
2. Achieve individual sales targets and contribute to store performance.
3. Assist in visual merchandising and store presentation to uphold brand standards.
4. Build and maintain strong customer relationships to drive repeat business.
5. Handle customer inquiries and resolve complaints efficiently.

1. Proven experience in luxury retail sales.
2. Strong understanding of customer service principles.
3. Ability to meet sales goals and objectives.

1. Excellent communication and interpersonal skills.
2. Proficiency in Mandarin; English is an advantage.
3. Strong organizational and multitasking abilities.

Minimum of 2 years in a luxury retail environment, preferably in a sales role.

High school diploma or equivalent.

Competitive benefits package including employee discounts, health insurance, and opportunities for career advancement.

Coach fosters an inclusive and collaborative workplace culture, where creativity and innovation are celebrated. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.