Coach Senior Sales Associate

Braintree • UK

Wednesday, December 18, 2024

Coach, a prestigious global fashion house established in New York in 1941, is renowned for its commitment to crafting enduringly beautiful products. As part of the Tapestry portfolio, Coach shares a dedication to innovation, inclusivity, and optimism, embodying the spirit of its creative director and its New York heritage. Tapestry, a global house of brands, is committed to equity, inclusion, and diversity, fostering an environment where creativity and courage thrive.

1. Achieve store goals in sales, productivity, and service using Coach selling skills and service training.
2. Meet personal sales and productivity targets while delivering exceptional customer service.
3. Act as a brand ambassador, representing Coach to consumers and ensuring customer needs are consistently exceeded.
4. Model sales behaviors as taught in company training programs and maintain high energy on the sales floor.
5. Work with multiple customers simultaneously, consistently anticipating and meeting their needs.
6. Participate as a team member, encouraging the team to meet and exceed performance standards.
7. Champion company initiatives and support management decisions.
8. Demonstrate professional ethics and uphold company standards.

1. Previous management experience in a luxury retail service environment is preferable.
2. High school diploma or equivalent; a college degree is preferred.
3. Possess current knowledge of fashion trends and competition in the marketplace.

1. Proficiency with cash register systems and basic computer skills, including iPad/laptop, Mobile POS, and Internet.
2. Effective communication skills, both oral and written, with customers and team.
3. Ability to maneuver the sales floor and meet moderate stockroom lifting and store climbing requirements.
4. Flexibility to work a schedule that meets the needs of the business, including nights, weekends, and holidays.

Previous management experience in a luxury retail service environment is preferable.

High school diploma or equivalent; college degree preferred.

Coach offers a competitive benefits package, fostering a supportive and inclusive work environment.

Coach prides itself on being an equal opportunity and affirmative action employer, dedicated to hiring and developing the best talent. The company values diversity and inclusivity, ensuring all employment decisions are based on qualifications and merit, without regard to legally protected characteristics.