Coach Senior Manager, Consumer Insights

London • UK

Monday, January 19, 2026

Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovation. As part of the Tapestry, Inc. family, Coach benefits from the conglomerate's extensive resources and global reach, fostering an environment that values creativity and excellence.

1. Lead the development and execution of consumer insights strategies to inform marketing and product development.
2. Collaborate with cross-functional teams to integrate consumer insights into brand strategies.
3. Analyze market trends and consumer behavior to identify opportunities for brand growth.
4. Manage research projects, including qualitative and quantitative studies, to gather actionable insights.
5. Present findings and recommendations to senior leadership to guide decision-making processes.

1. Proven experience in consumer insights or market research within the luxury fashion industry.
2. Strong analytical skills with the ability to interpret complex data sets.
3. Excellent communication and presentation skills.

1. Expertise in consumer insights methodologies.
2. Proficiency in data analysis tools and software.
3. Strong leadership and project management abilities.

A minimum of 7 years in consumer insights or market research, preferably within the luxury fashion sector.

Bachelor's degree in Marketing, Business, or a related field. A Master's degree is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a dynamic and inclusive workplace culture that encourages innovation and collaboration. As part of Tapestry, Inc., employees enjoy a supportive environment that values diversity and professional growth.