Coach Sales Support Associate

Williamsburg • USA

Friday, September 26, 2025

Coach, a renowned brand in the luxury fashion industry, is part of the Tapestry, Inc. family, a leading New York-based house of modern luxury lifestyle brands. Coach is celebrated for its craftsmanship and innovative design, offering a wide range of handbags, accessories, and ready-to-wear collections. As an employer, Coach is committed to fostering a diverse and inclusive workplace, providing employees with opportunities for growth and development within a global network.

1. Assist in the execution of daily store operations to ensure a seamless customer experience.
2. Support sales staff in achieving store sales goals through effective merchandising and customer service.
3. Maintain visual standards and replenishment processes to ensure product availability.
4. Facilitate inventory management and stockroom organization.
5. Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.

1. Previous experience in a retail or customer service environment preferred.
2. Strong organizational skills with attention to detail.
3. Ability to work collaboratively in a team-oriented environment.

1. Excellent communication and interpersonal skills.
2. Proficiency in inventory management systems.
3. Ability to multitask and prioritize effectively.

A minimum of 1-2 years of experience in a retail or sales support role is preferred.

High school diploma or equivalent required.

Comprehensive benefits package including health, dental, and vision insurance, 401(k) plan, employee discounts, and opportunities for career advancement.

Coach fosters a dynamic and inclusive culture where innovation and creativity are encouraged. Employees are empowered to express their individuality and contribute to the brand's legacy of excellence. The company values diversity and is committed to creating an environment where all employees can thrive.