Coach Sales Support Associate

Coach, a leading luxury fashion brand under Tapestry, Inc., is renowned for its modern luxury accessories and lifestyle collections. The company is committed to providing exceptional customer service and a dynamic shopping experience.

1. Greet customers with a smile and eye contact, offering personal assistance.
2. Interact genuinely with customers and assess their needs.
3. Conduct email/name capture where permitted by law.
4. Maintain accuracy when operating POS systems.
5. Organize and clean the cash wrap area.
6. Suggest add-ons and sell gift cards.
7. Receive and process shipments and transfers.
8. Organize and clean the stockroom daily.
9. Manage stock levels and product ownership.
10. Replenish sales floor and execute visual merchandising.
11. Communicate product information to customers.
12. Maintain company loss prevention standards.

1. 1-3 years of previous retail experience, preferably in luxury retail.
2. Current knowledge of fashion trends and competition.

1. Drive for results
2. Customer focus
3. Creativity
4. Interpersonal savvy
5. Learning on the fly
6. Perseverance
7. Dealing with ambiguity

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Base pay range $17.40-$18.00.

Equal opportunity and affirmative action employer.

Coach values diversity and inclusion, offering a dynamic and supportive work environment. The position is based in Vancouver, BC, requiring flexibility in scheduling, including nights, weekends, and holidays.