Coach Sales Support Associate

Torrance • USA

Wednesday, January 29, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovation in the luxury fashion industry. As an employer, Coach fosters an inclusive and dynamic work environment, offering opportunities for professional growth and development. Tapestry, Inc. is dedicated to diversity and equality, ensuring that all employment decisions are made based on merit and qualifications.

1. Greet customers warmly and engage in genuine interactions to enhance their shopping experience.
2. Maintain the cash wrap area with precision, ensuring accuracy in transactions and cleanliness.
3. Support the seamless flow of products from receipt to point of sale, ensuring stockroom organization and timely replenishment of the sales floor.
4. Assist in visual merchandising and respond to sales trends by adjusting product displays.
5. Conduct regular cycle counts and participate in inventory management to uphold loss prevention standards.
6. Communicate effectively with customers regarding product features, benefits, and availability.
7. Collaborate with the sales team and management to meet customer needs and achieve sales goals.

1. 1-3 years of retail experience, preferably in a luxury retail environment.
2. High school diploma or equivalent; college degree preferred.

1. Proficiency in operating cash register systems and basic computer skills.
2. Strong interpersonal and communication skills.
3. Ability to adapt quickly and learn on the fly.
4. Creativity and problem-solving abilities.
5. Physical capability to maneuver the sales floor and stockroom, including lifting up to 50 pounds.

1-3 years of previous retail experience, ideally within a luxury retail service setting.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach prides itself on cultivating a workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to bring their unique perspectives and ideas to the table, contributing to a vibrant and innovative environment. The brand is committed to fostering an atmosphere where all team members feel valued and empowered.